State Farm® Insurance Agent Dick Franklin

"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Cayle Holt provided you with outstanding service and went above and beyond to assist you. At State Farm, we strive to deliver the best support and expertise to our customers, and it’s wonderful to know that Cayle made such a positive impact on your experience. We truly appreciate your trust in us and your recognition of Cayle's efforts. If you ever need anything else, please don’t hesitate to reach out. Many thanks once again!"

"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our State Farm team. It’s our top priority to provide helpful, friendly, and professional service, and we’re glad that our agent was able to make the process easy and stress-free for you. Finding the best coverage for our clients is what we strive for, and your appreciation means the world to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm!"

"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’ve had such a positive experience with Cayle and our team at the Dick Franklin - State Farm agency. Your kind words about our professionalism and responsiveness truly mean a lot to us. We strive to provide the best service possible, and it’s rewarding to know that we’ve met your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. We’re always here to help! Thank you for your high recommendation and for being a valued customer. We look forward to continuing to serve you!"

"Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Marcie. She truly is a valuable member of our team, always going above and beyond to provide helpful and supportive service to our clients. Your recommendation means a lot to us, and we’re delighted to know that Marcie was able to assist you with your insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."

"Thank you so much for your kind words and for taking the time to leave a 5-star review! We're thrilled to hear that Marcie was able to assist you in reviewing your policies and finding ways to reduce your home and auto insurance. Her dedication to providing excellent customer service is truly commendable, and it's wonderful to know that she made the process smooth and enjoyable for you. We appreciate your trust in us and look forward to assisting you again in the future. Thank you once again!"

"Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Marcie Smith-Churchill. She truly is a gem, and we’re glad she was able to help you achieve your goals with her patience and kindness. Your kind words mean the world to us and will definitely be shared with Marcie and the rest of our team. We appreciate your support and look forward to continuing to provide you with great service in the future! Thank you again, and take care! ❤️"

"Thank you for taking the time to share your feedback. We apologize for any inconvenience and frustration you may have encountered during your interactions with our team member. We strive to uphold high standards for Customer Service, and we regret that you were less than satisfied. Once again, we apologize for the disappointing experience. We appreciate your feedback. "

"Thank you for taking the time to leave us a review on Google. We are thrilled to hear that you had an amazing experience with Marcie! It's always our goal to ensure that our customers have a positive and satisfying experience, and we're glad that Marcie was able to meet your expectations. Once again, thank you for your kind words and for choosing our services. We truly appreciate your feedback and look forward to serving you again in the future."

"Thank you so much for the positive review! We appreciate your business!"

"Thank you for taking the time to share your feedback. We understand that insurance premiums can be a sensitive topic, especially for young adults. We apologize if our pricing did not meet your expectations. Regarding your comment about blaming inflation, we would like to clarify that insurance premiums are influenced by various factors, including inflation, as well as other risk assessment factors such as location, driving record, and vehicle type. While we strive to provide competitive rates, it is important to keep in mind that insurance premiums are determined based on a combination of these factors. We are sorry to hear about the inconvenience you experienced with State Farm's adjustment of your rate. If there is anything we can do to assist you further or provide any additional information, please feel free to contact us directly. We value your feedback and appreciate the opportunity to address your concerns. Thank you for bringing this to our attention. "

"Thank you for taking the time to leave such a positive review of our services on Google. We greatly appreciate your feedback and are thrilled to hear that Marcie provided excellent customer care during your experience. Thank you for your business!"

"Thank you for taking the time to share your feedback regarding your recent experience with our insurance company. We sincerely apologize for any frustration or confusion caused by the increase in your insurance premium. We understand that unexpected rate changes can be frustrating, especially when you have maintained a clean driving record for the past four years. It is important to note that insurance premiums are subject to various factors, including inflation, changes in the insurance market, and other external factors beyond our control. While we strive to provide competitive rates and stable premiums, occasional adjustments may be necessary to ensure the financial stability of our company and continue offering quality coverage. We apologize if our advertising regarding rates after the first accident was misleading or unclear. Our intention is to provide accurate information to our customers, and we will review our communications to ensure clarity moving forward. We value your loyalty as a customer and understand your desire to explore other insurance options. We encourage you to reach out to our customer service team directly, as they may be able to review your policy and provide further insights into the specific factors contributing to the rate increase. They can also assist you in exploring potential discounts or adjustments that may help mitigate the impact on your premium. We appreciate your feedback, as it helps us improve our services and meet the needs of our valued customers. Should you have any further questions or concerns, please do not hesitate to contact us directly. We would be more than happy to address them and assist you in any way we can. Thank you for considering us as your insurance provider. We hope to have the opportunity to serve you better in the future."

"Thank you so much for taking the time to leave the kind feedback. We appreciate your business!"

"Thank you so much for taking the time to leave the kind feedback. We appreciate your business!"

"Thank you so much for taking the time to leave the kind feedback. We think Marcie is Great too! We appreciate your business!!"

"Thank you so much for taking the time to leave the kind feedback. We appreciate your business!"

"Thank you so much for taking the time to leave the kind feedback. We appreciate your business!"

"I am sorry about your negative experience with our agency."

"Thank you so much for taking time out to provide with your feedback!"

"Thank you so much for taking time out to provide with your feedback!"