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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Betty O'Brien

November 6, 2023

5  out of  5 rating by Betty O'Brien
"Moved my account here based on the advice of my financial advisor. I am so pleased with every interaction and the care shown by everyone. It's like finding a group of friends that offer great advice and the service that I hope to get from the companies that I do business with. Sending extra stars because 5 is just not enough *****"

Lisa R.

July 27, 2023

5  out of  5 rating by Lisa R.
"I have vehicle coverage, and I love working with Lucretia. She is always friendly and looking out for me and my wallet! Go see her!"

So what you cookin!?!? Brown

April 10, 2023

5  out of  5 rating by So what you cookin!?!? Brown
"Lucretia is the best, she keeps my accounts in order and does a great job of informing me when things change!"

Amos A. Reed Reed

January 15, 2022

4  out of  5 rating by Amos A. Reed Reed
"State Farm was/is much less expensive than Progressive Auto Insurance, @!"

Susan Trimble

December 14, 2021

5  out of  5 rating by Susan Trimble
"Wonderful, responsive… When I called after 5 o’clock with a question about a local repair shop, not only did I get a real person, Jim, but he immediately understood my problem and helped me. Thank you!"

Gentry Nelson

January 18, 2021

5  out of  5 rating by Gentry Nelson
"They take care of their customers💯❤️"

Elaine Wilbur

January 8, 2021

5  out of  5 rating by Elaine Wilbur
"Excellent customer service. Covid-19 protocols put in place."

Carol King

December 16, 2020

5  out of  5 rating by Carol King
"Helpful people and great rates"

Kari Anderson

August 6, 2020

5  out of  5 rating by Kari Anderson
"Lucretia was amazing. She helped me through my whole process, chatted and laughed some. She’s very helpful, funny, and takes care of you completely. Definitely will recommend this office all because of her! Thank you Lucretia!"

Lisa Herron

February 22, 2020

5  out of  5 rating by Lisa Herron
"The personalized help."

Ted de Looze

January 22, 2020

1  out of  5 rating by Ted de Looze
"Although the service is slow, at least the food is bad. Pleasant staff but extremely disorganized."
Profile photo of L H


September 11, 2019

5  out of  5 rating by L H
"This particular office staff always stand up for me and willing to make our business as easy as possible."

Denden Uhuru

August 3, 2019

5  out of  5 rating by Denden Uhuru
"Great customer service... Feels like family"

Cassandra Speed

August 3, 2019

5  out of  5 rating by Cassandra Speed

Robert Keaton

July 26, 2019

5  out of  5 rating by Robert Keaton
"Always great, friendly service"


November 26, 2018

5  out of  5 rating by Linda
"Always helpful"

Grady Mixon

September 10, 2018

1  out of  5 rating by Grady Mixon
"These people are criminals and should not be allowed access to people’s bank accounts."

Catherine Sculley

May 31, 2018

5  out of  5 rating by Catherine Sculley
"Rebecca is amazing to work with. No matter my insurance needs she is always there to help and ask the right questions. Highly recommend Dick Franklin’s office."

Beth Phillips

May 2, 2018

1  out of  5 rating by Beth Phillips
"Horrible Customer care and Service!"